Privacy Policy
Introduction
Welcome to The Birth & Beyond Osteo ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.birthandbeyondosteo.com.au], use our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how
1. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, address, email address, phone number, date of birth.
Medical Information: Health history, treatment records, and other health-related information.
Financial Information: Payment details and billing information.
Technical Data: IP address, browser type, operating system, and details of your visits to our website.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: To deliver osteopathic treatments and manage your care.
To Manage Appointments: To schedule and confirm appointments.
To Process Payments: To handle billing and payments for services rendered.
To Communicate: To contact you with information about your appointments, treatment plans, and our services.
To Improve Our Services: To enhance the quality of our services based on your feedback and interaction.
To Comply with Legal Obligations: To fulfill legal and regulatory requirements.
- To Send Marketing Communications: With your consent, we may use your contact information to send you updates, promotions, or information about services that may be of interest to you. You can opt out of marketing communications at any time.
3. How We Share Your Information
We may share your information in the following circumstances:
With Healthcare Providers: To coordinate care with other healthcare professionals involved in your treatment.
With Service Providers: To perform functions on our behalf, such as billing and IT support.
With Legal Authorities: If required by law or to protect our legal rights.
With Your Consent: When you provide explicit permission to share your data.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include:
Secure storage systems.
Encryption of sensitive information.
Regular security audits.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
Access: The right to request copies of your personal data.
Rectification: The right to request correction of any inaccuracies in your data.
Erasure: The right to request deletion of your personal data, under certain conditions.
Restriction: The right to request restriction of processing of your personal data.
Objection: The right to object to our processing of your personal data.
Data Portability: The right to request transfer of your data to another organization, or directly to you, under certain conditions.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience. You can control the use of cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Birth & Beyond Osteo
Dr Erin Coffey - Osteopath
erin@birthandbeyondosteo.com.au
03 5292 1026
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting The Birth & Beyond Osteo with your healthcare needs.